Shipping costs are calculated at checkout based on your delivery address and package dimensions. We offer real-time rates and Canadian letter mail options for eligible items.

Letter mail shipping within Canada for eligible items is $2.00 (plus $0.50 per item CAD). Parcel rates in Canada with a tracking number are a flat rate of $20.00 CAD.

Shipping to the United States is sent as a tracked parcel for $15.00 CAD and includes duties paid.

At this time, we do not ship to the United Kingdom. For shoppers from the UK, we would direct you to our Etsy shop where VAT fees are automatically added to the sale at checkout. Please visit us at DreamWindsStudio.Etsy.com

At this time we ship to all provinces and territories within Canada.

We ship to all 50 states in the United States. Due to the recently increased tariffs for orders shipped to the United States, we have adjusted the shipping prices accordingly to include all tariff charges. No added tariffs need to be paid by the customer.

If you are shopping from a different country, please visit our Etsy shop, as we ship to more regions from Etsy. Also, UK & International orders are processed securely via Etsy to handle local VAT duties seamlessly.

DreamWindsStudio.Etsy.com

No, local pickup is not offered at this time. All orders are shipped directly via Canada Post.

Most items will ship within 1-3 business days of order placement. Custom 3D-printed items require extra production time, which we will confirm with you. If you choose standard parcel shipping, you will receive a tracking number via email. If you choose Canadian letter mail, please note that tracking is not included.

Yes! We accept returns in like-new condition, with the buyer covering the return shipping. The refund would not include the original shipping cost, and custom orders are excluded from the return policy.

Yes you can cancel your order up to 24 hours after the order is placed. Please contact us immediately with your order number.

Yes! Please use my contact page (found at the top of my site) to submit your ideas and project details. I’m eager to work with you!

I use PLA filament in my 3D impressions. PLA is a fancy word for a plant based plastic. Here’s the long definition: PLA (Polylactic Acid) is a popular, renewable, and biodegradable plant-based plastic derived from fermented starch, typically corn, cassava, or sugarcane. Known for its versatility in packaging and 3D printing, it offers a lower carbon footprint than traditional plastics but requires industrial composting to degrade efficiently. Produced from renewable plant sugars (corn starch, sugarcane).

Yes! Please contact me with the item you would like to purchase as well as the quantity. I will be happy to provide you with a bulk/wholesale price. Please use my contact page.